Player Safety

Responsible Gambling
at 988pk

Gambling is a form of entertainment — not a strategy for making money, and not something that should come at the cost of your well-being, finances or relationships. 988pk provides a range of practical tools and guidance to help you stay in control from the moment you register.

🔞 18+ Adults only — 18 years minimum,
or higher where required by jurisdiction.
Age alone does not make gambling lawful in Pakistan.

Responsible Gambling Starts Here

988pk is committed to being a platform where responsible play is the default — not an afterthought. These six principles underpin everything we do to protect our users, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad and Peshawar.

Set Deposit Limits

Control how much real PKR enters your account each day, week or month. Limits that reduce take effect immediately. Increases are subject to a cooling-off delay to encourage reflection before changing financial controls.

Loss Limits

Set the maximum net loss you are comfortable with over any rolling period. When your losses reach that threshold, further play is paused automatically until the period resets — no willpower required.

Session Time Alerts

Choose how long each session lasts before you receive a reality-check notification. These prompts appear on screen to remind you how long you have been playing and how your balance has changed since you logged in.

Cool-Off Periods

Take a break from the platform for 24 hours, 48 hours, one week or one month. During a cool-off period, your account remains accessible for withdrawals but no deposits or wagers can be placed.

Self-Exclusion

Permanently or temporarily close your account with no questions asked. Self-exclusion is irreversible during the chosen period. Contact our live support to activate it — this takes effect with no waiting time.

Reality Checks

Enable timed on-screen reminders showing your total session time and net wager position. Reality checks are designed to interrupt automatic or impulsive play and prompt a conscious decision about whether to continue.

Every Tool, Explained

All responsible gambling controls are available directly in your account settings — they are not hidden behind support tickets or multi-step verification processes. 988pk believes that friction should never stand between a user and their ability to protect themselves.

Below is a breakdown of each tool, how it works and when it takes effect. Tools that reduce limits or restrict access always take effect immediately. Tools that relax restrictions may involve a deliberate delay to prevent impulsive reversals made during a losing session.

Immediate Support: If you cannot access your account settings or need a restriction applied urgently, contact 988pk Live Chat at any time — 24 hours a day, 7 days a week. Our support team will apply the restriction in real time.
Deposit Limit

Set a maximum PKR amount you can fund your account with per day, per week or per month. Once the limit is reached, additional deposits are declined automatically until the period resets.

Reduction: Immediate Increase: 7-Day Delay
Loss Limit

Define the maximum PKR amount you can lose — across sports bets and casino games — over a set period. When the threshold is hit, your account enters a restricted state for the remainder of that period.

Reduction: Immediate Increase: 24-Hour Delay
Wager / Stake Limit

Cap the maximum amount you can stake on a single sports bet or casino round, regardless of available balance. This prevents individual high-risk bets from depleting your account rapidly.

Reduction: Immediate Increase: 48-Hour Delay
Session Time Limit

Set a maximum duration for each login session. When the timer expires, you are automatically logged out. You may log back in, but the notification prompts a conscious re-evaluation of your session.

Applies: From Next Session Modifiable Any Time
Cool-Off / Break

A temporary suspension of deposit and betting access for 24 hours, 48 hours, 7 days or 30 days. Existing balances remain accessible for withdrawal during a cool-off period.

Activation: Immediate Cannot Be Shortened
Self-Exclusion

A binding request to close your account for a defined period (6 months, 1 year, 5 years) or permanently. 988pk will not send promotional communications to self-excluded accounts. Reactivation requires a formal request after the exclusion period ends and a mandatory cooling-off review.

Activation: Immediate Irreversible During Period

What Is Responsible Gambling?

Responsible gambling means engaging with betting and gaming products as a form of entertainment — with a clear budget, a defined time allowance and a genuine understanding that losses are the expected outcome over time, not the exception.

The statistical reality of all gambling products is that the house holds an edge. A PSL match wager, a live casino hand or a sports accumulator can be exciting, but none of them should be viewed as a dependable source of income. Every user who joins 988pk — whether they are based in Lahore, Karachi or Islamabad — should approach the platform with that understanding firmly in place before placing their first bet.

Responsible gambling is not just about having the right tools in place. It is also about recognising when gambling has shifted from being entertainment to being a problem — for yourself or for someone you care about.

Key Principle: Gambling should always be funded with disposable income — money that you can afford to lose entirely without affecting your ability to cover essential costs like rent, utilities, food or PKR debt repayments. Never gamble with borrowed money, salary advances or funds set aside for household expenses.

Signs That Gambling May Be a Problem

Problem gambling can develop gradually. The warning signs are not always obvious at first. If you recognise any of the following in your own behaviour — or in someone you know — it is important to act promptly.

Spending more money or time gambling than you originally intended — and finding it difficult to stop even when you want to.

Chasing losses — placing additional bets to recover money you have already lost, often leading to even larger losses.

Lying to family members, friends or employers about the amount of time or money spent on gambling.

Borrowing money, selling personal belongings or using credit to fund gambling activity.

Neglecting work, study, family responsibilities or personal health because of gambling — or feeling irritable, anxious or restless when not gambling.

Using gambling as a way to escape from stress, anxiety, depression or personal problems — treating it as emotional relief rather than entertainment.

Failed repeated attempts to reduce or stop gambling, despite negative consequences to finances, relationships or mental health.

Are You Gambling Responsibly?

The questions below are based on commonly used problem gambling screening frameworks. They are not a clinical diagnosis — they are intended to prompt honest self-reflection. If you answer "Yes" to three or more of these questions, we encourage you to use our self-exclusion or cool-off tools and to seek independent support.

Q1

Have you ever gambled with money that was originally set aside for essential expenses such as rent, food, utility bills or PKR loan repayments?

Q2

Have you ever placed additional bets to try to win back money you had already lost in a previous session?

Q3

Have you felt irritable, anxious or unable to focus when you have tried to reduce or stop gambling?

Q4

Have you kept the extent of your gambling — the amount of time spent or money wagered — hidden from people close to you?

Q5

Has gambling caused any financial strain, conflict in your personal relationships, or affected your work or studies at any point in the past 12 months?

Q6

Have you ever borrowed money, used an advance on your salary or relied on others financially as a result of gambling losses?

If you answered "Yes" to three or more questions above, your gambling behaviour may be causing harm. We strongly encourage you to use the 988pk self-exclusion tool, take a break using our cool-off feature, and seek support from a qualified counselling service. Contact our 24/7 live support team to activate restrictions with immediate effect.

How to Activate Self-Exclusion

Self-exclusion at 988pk can be requested at any time — there is no waiting period, no lengthy verification process and no judgement. You can initiate it through your account settings or by contacting our live support team directly.

Once self-exclusion is active, your account cannot be used to place bets or make deposits for the full duration of the period you selected. Marketing communications from 988pk will be suspended. Any existing real money balance may be withdrawn during the exclusion period subject to standard KYC requirements.

Permanent Self-Exclusion: If you select a permanent self-exclusion, your account will be closed indefinitely. Reactivation will not be possible under any circumstances — this option is designed for users who have decided to stop gambling entirely.
1
Log In to Your 988pk Account

Access your account via the main platform at https://988pk.cam. If you are concerned that you may continue playing before completing the exclusion, proceed directly to step 3 via live chat instead.

2
Navigate to Account Settings

Open your account menu and select the "Responsible Gambling" or "Player Safety" section. All limit and exclusion tools are grouped here for easy access.

3
Select Self-Exclusion Duration

Choose from 6 months, 1 year, 5 years or permanent exclusion. If you are unsure, selecting the longer period is the safer default. Alternatively, contact live chat and request the exclusion verbally — it will be applied to your account immediately by the support agent.

4
Confirm the Request

A confirmation screen will summarise the terms of your self-exclusion. Read it carefully and confirm. The exclusion takes effect the moment you submit the request.

5
Withdraw Your Balance (if applicable)

If you have a remaining real money balance, you may submit a withdrawal request before or after exclusion. Standard KYC verification requirements apply. Bonus Funds are forfeited on exclusion.

6
Seek Additional Support

Self-exclusion is a strong protective measure — but it works best when combined with professional support. See the support resources section below for further guidance available to users in Pakistan and internationally.

Protecting Minors from Gambling

988pk operates a strict adults-only policy. No person under 18 years of age — or the higher minimum age required by the operator or applicable licence jurisdiction — is permitted to register an account, deposit funds or place a wager on the platform, under any circumstances.

We encourage parents and guardians in Pakistan — including those in Karachi, Lahore, Islamabad and elsewhere — to take active steps to prevent minors from accessing gambling websites. If you share a device or internet connection with younger family members, the following measures are strongly recommended:

  • Use parental control software to block gambling-category websites on shared devices and home Wi-Fi networks.
  • Keep your 988pk account credentials strictly private and never allow minors to use your account, even for unrelated browsing.
  • Enable device-level screen time or content filtering tools available on Android and iOS to restrict access to age-restricted content.
  • Discuss the risks of gambling openly with young people in your household, using age-appropriate language.

If you believe that a minor has accessed or registered on 988pk, please contact our support team immediately. We will investigate the matter urgently and take appropriate action, including account closure and reversal of any transactions where possible.

🔞 18+

This platform is strictly for adults aged 18 and over — or the higher minimum required by the operator or applicable licence jurisdiction.

Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity. Being aged 18 or above does not make online gambling lawful in Pakistan. Users are responsible for complying with local law.

Support Resources

Self-exclusion and platform tools are the first line of defence — but for users dealing with problem gambling, professional support is equally important. Below are some general guidance points. 988pk does not hold formal partnerships with external organisations; these references are provided in good faith for informational purposes only.

Talk to Someone You Trust

Speaking to a family member, trusted friend or religious adviser is often the first step. In Pakistan, community and family support systems are important — do not hesitate to reach out to those closest to you if gambling is becoming a concern.

Mental Health Support

Problem gambling is often linked to anxiety, depression or stress. Mental health professionals in Pakistan — including those operating in Karachi, Lahore and Islamabad — can provide counselling and behavioural support. Consider reaching out to a licensed psychologist or psychiatrist in your city.

International Gambling Support

Internationally recognised organisations such as Gamblers Anonymous operate support groups and self-help resources in many countries. Their 12-step programme has helped millions of people globally. Resources are available in English and some are accessible online for users in Pakistan. Gamblers Anonymous is a text-only reference — search independently to find current contact information.

Financial Counselling

If gambling has caused financial difficulties — missed payments, PKR debt accumulation or pressures on household finances — a financial adviser or debt counselling service may help you build a plan to recover. Seek advice from a licensed financial professional in your area.

988pk Live Support

Our 24/7 English-language support team can activate any responsible gambling tool on your account in real time. If you are in the middle of a session and feel that you should stop, contact live chat immediately and request a restriction — no delay, no form, no waiting period.

Track Your Activity

Your 988pk account history provides a complete record of all deposits, withdrawals and wagering activity. Reviewing this data regularly — weekly or monthly — gives you an accurate picture of how much you are spending and helps identify patterns before they become problems.

Important Disclaimer: 988pk is an international online gaming platform and does not hold a Pakistani gambling licence. Users in Pakistan must understand that online gambling may be restricted or prohibited under the Prevention of Gambling Act, 1977 and other applicable laws. The responsible gambling tools and resources described on this page are provided to help users manage their gambling activity — they do not constitute an endorsement of gambling as a legal activity in Pakistan, and they are not a substitute for professional medical, financial or legal advice. If you are experiencing serious harm from gambling, please seek professional help immediately.

Your Safety Comes First
at 988pk

If you are ready to set limits, take a break or close your account, our support team is available around the clock. You can also review our FAQ for answers to common responsible gambling questions, or return to the homepage to explore the full platform.

Visit Homepage Read Our FAQ

Need to stop now? Contact support directly:

Email (plain text): [email protected]  |  Live Chat: 24/7 available on the platform

🔞 18+ only. Gambling may be restricted in your jurisdiction. Pakistan's Prevention of Gambling Act, 1977 applies. Please act responsibly.

🔞 Adults 18+ only — or the higher minimum required by the operator/licence jurisdiction. Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity. 18+ age does not make gambling lawful in Pakistan. Use our Responsible Gambling tools if needed.